Security Lock & Safe

Locksmith Home Security Solutions Safety Services

Business Hours

Mon: 8:30am - 5:00pm
Tue: 8:30am - 5:00pm
Wed: 8:30am - 5:00pm
Thu: 8:30am - 5:00pm
Fri: 8:30am - 5:00pm
Sat: Closed
Sun: Closed

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Lealman, Florida, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Security Lock & Safe, a longstanding fixture in Pinellas County and adjacent Florida areas since 1979, has garnered attention for its nomination as a contender for "BestAround" status. The company's comprehensive suite of services-from traditional locksmithing to advanced CCTV systems and access control solutions-positions it as a one-stop solution for both residential and commercial security needs. This breadth of offerings, coupled with a commitment to affordability without sacrificing quality, is a significant factor in its standing.

The company's reputation for reliability and customer service is evident in the consistent praise from clients. Their ability to handle a diverse range of security challenges, from routine lock repairs to complex emergency situations, underscores their expertise and versatility. The personal touch, with staff members often remembered by name and known for their kindness, further enhances their appeal. Customers frequently highlight the fair pricing and the prompt, efficient service, which is reinforced by the availability of detailed online resources and a free estimate service that encourages in-person consultations.

However, the nomination for "BestAround" also brings to light areas for improvement. While the company excels in many aspects, some reviews point to instances of poor customer service and unprofessional behavior from certain staff members.

This has sparked calls for better accountability and service standards. Despite these challenges, the overall sentiment remains cautiously optimistic.

The company's strong community involvement and willingness to engage with customers suggest a potential for growth and improvement, making it a promising contender in the competitive security locksmith market.

About Security Lock & Safe

Security Lock & Safe stands as a trusted name in Pinellas County and surrounding Florida counties, offering comprehensive home security solutions since 1979. The company positions itself as a one-stop shop for all locksmith and safework needs, emphasizing its commitment to affordability without compromising on quality and reliability. Their extensive portfolio of services includes CCTV systems, access control solutions, and professional locksmithing, catering to both residential and commercial clients.

The company’s expertise is underscored by its long-standing presence and the high regard in which its staff is held. Security Lock & Safe prides itself on its ability to address a wide range of security challenges, from securing valuables in personal safes to implementing advanced CCTV systems for commercial properties. This versatility is a key differentiator, making them a preferred choice among clients seeking comprehensive security solutions.

For those interested in learning more about how Security Lock & Safe can enhance their property’s security, the website offers detailed resources on various aspects of security, including residential locks, commercial locks, safes, access control systems, and CCTV installations. The site also provides a free estimate service, encouraging potential clients to visit their showroom in St. Petersburg, Florida, to receive personalized guidance. With a strong emphasis on customer service and community involvement, Security Lock & Safe aims to be the go-to locksmith and safework provider in the region.

Category Tags
Locksmith Home Security Solutions Safety Services

What Customers Say

4.8
Rating Based On
37
Official Google Reviews
5
35
4
0
3
0
2
0
1
2

Customers of Security Lock & Safe have consistently praised the company for their professional and efficient locksmith services, often highlighting the ease and speed of resolving complex lock issues. Many accounts mention the company's ability to handle a wide range of needs, from key cutting and rekeying to emergency access disengaging and even repairing garage door openers. The service is frequently commended for its fair pricing and the personal touch, with staff members often remembered by name and showing kindness both over the phone and in person.

Some customers have specifically noted the company's reliability and punctuality, with one account mentioning the prompt arrival of a locksmith who went above and beyond to resolve their issue, even going so far as to cut keys themselves. The technical expertise of the staff is another recurring theme, with several accounts praising the locksmiths' ability to diagnose and fix intricate lock problems effectively. This level of service has earned the company high marks for quality and customer satisfaction.

However, there are also accounts that reflect on negative experiences, primarily centered around poor customer service and unprofessional behavior from some staff members. These incidents have led to dissatisfaction and a call for accountability within the company. Despite these issues, the overall sentiment remains positive, with many customers still expressing a willingness to return and recommend the service to others, albeit with a desire for improved customer relations and service standards.